Welcome to Kinnovexilc, your ultimate destination for premium kitchen equipment. We offer professional tools that enhance efficiency and performance in busy kitchens, perfect for cafes and restaurants seeking top-notch quality.

Kinnovexilc : User Agreement & Terms

User Agreement and Privacy Policy of Kinnovexilc

Welcome to Kinnovexilc. By accessing and using our online store, you agree to the terms and conditions set forth in this User Agreement. This Agreement governs your access, use, purchase, and interactions with any products offered through our platform, as well as outlines our obligations regarding shipping, payment, returns, and handling of your personal data. Please read this document carefully. If you do not agree with any of these terms, you should immediately discontinue the use of our services.

The following sections will provide complete details regarding your rights, our responsibilities, and the operational guidelines of this website. Our policies are designed to ensure transparency and security for every visitor while complying with all local data protection regulations, e-commerce laws, and current guidelines for advertising and consumer rights.

This Agreement is effective as of 2025-01-25 and supersedes any previous versions. It is periodically reviewed and updated in order to reflect changes in legal requirements or operational procedures. Continued use of the website after these changes will constitute your acceptance of the modified terms.

Definitions and Interpretation

In this Agreement, the following definitions apply:

  • "User" refers to any individual or entity accessing and using the Website.
  • "Products" refers to the goods and/or services offered on the Website.
  • "Order" means any completed purchase made through the Website.
  • "Personal Data" refers to any information relating to an identified or identifiable individual as governed by applicable local data protection laws.
  • "Cookies" are small data files that are stored on your device for enhancing your browsing experience.

The terms "we," "us," and "our" refer to Kinnovexilc, while "you" and "your" refer to the end-users.

Access, Use, and Operational Guidelines

By using the Website and placing an Order, you confirm that you are at least of legal age to form a binding contract and that you agree to abide by these terms and conditions. You also agree not to use the Website for any unlawful or unauthorized activities, including but not limited to attempting to interfere with or disrupt the operations of the Website or the servers hosting it.

Our systems are regularly maintained and updated; however, we do not guarantee uninterrupted access to the Website at all times. We may suspend services temporarily for maintenance or in the event of unforeseen technical issues.

Shipping Information

All orders are subject to acceptance and confirmation by our system. We work with established and popular logistic service providers widely recognized in the region, including local postal services and reputable express couriers. Once your Order is confirmed, your product shall be dispatched within the timeframe specified in the Order confirmation.

Shipping fees are calculated based on the destination location and weight of the package. The minimum shipping fee is set at 10 SAR. Additional fees may apply depending on factors such as service type selected (standard or express) and regional delivery surcharges.

Estimated delivery times generally range between 1 to 3 business days for domestic orders. If delays arise because of logistic challenges or unforeseeable events, you will be promptly notified via email or through the contact information provided at the time of purchase.

Please ensure that accurate delivery information is provided at the time of Order placement. Kinnovexilc cannot be held liable for any losses or delays that result from incorrect or incomplete information provided by the User.

Payment Terms and Conditions

Payment for Orders on our Website is processed using secure payment gateways. We support multiple payment methods, including major credit cards, debit cards, and other electronic payment systems as may be available from time to time.

All payments are processed in the local currency of the region. The payment process is encrypted and completely secure, ensuring that your financial data is protected at all times. No sensitive payment information is stored on our servers beyond the immediate completion of the transaction.

In the event of any discrepancies or issues with the payment process, please refer to your bank or payment provider before contacting our support team. Any unauthorized transactions should be reported immediately.

Prices for all Products, as well as shipping fees, are clearly stated on the Website. These prices are subject to change without notice. Taxes and additional fees, if any, will be handled as required under local law.

Returns, Refunds, and Cancellations

We strive to deliver quality Products and services; however, if you are not completely satisfied with your purchase, you have the right to request a return or refund in accordance with local consumer protection laws.

Returns may be initiated within 14 days of receipt of the Product. The Product must be in its original, unaltered condition, complete with all labels and packaging. Items that have been used, altered, or damaged may not qualify for a refund.

Once a return request is approved, the Customer must ship the Product back to us at their own expense. After receiving and verifying the condition of the returned Product, refunds will be issued to the original method of payment within 7 to 14 business days.

In cases of cancellations, if the Order has not yet been processed or shipped, you may cancel without penalty. If the Order has been dispatched or is in transit, the returns policy as detailed above shall apply.

Please note that certain custom or personalized items may be exempt from return policies unless they arrive damaged or defective. Any Order subject to these conditions will have clear guidelines provided at the time of purchase.

Privacy and Personal Data Protection

Protecting your privacy and personal data is of paramount importance to Kinnovexilc. This section outlines the types of personal data we collect, how we use it, and the measures employed to ensure its security in full compliance with all applicable local data protection laws.

Personal Data Collected: We may collect personal information including, but not limited to, your name, contact details, shipping address, and payment information. This data is collected through the Website when you register, place an Order, or interact with our customer service.

Use of Personal Data: Your personal information is used in order to process and fulfill your Orders, to communicate with you regarding your purchases, and to improve the overall user experience. Additionally, anonymized data may be used for analytical and marketing purposes.

Data Security and Retention: All Personal Data is stored on secure servers protected by measures such as encryption and firewalls. We only retain your data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You have the right to request the deletion of your Personal Data at any time, subject to our legal obligations regarding record keeping.

Access Rights: Users can request access to their Personal Data, or correct any inaccuracies, by contacting our support system through designated channels on the Website. We require sufficient proof of identity before processing such requests.

Confidentiality and Data Sharing: We do not sell, trade, or otherwise transfer your Personal Data to outside parties without your consent, except when required by law or in cases where trusted third-party service providers process this information strictly in accordance with our instructions and legal standards.

This website uses cookies to enhance user experience. Cookies are small files stored on your device that do not personally identify you but help us deliver a better site experience by monitoring aggregate usage patterns. You have the right to disable cookies in your browser settings, though this may affect your experience on the Website. For more details, please refer to our Cookie Notice.

Data Security and Cookies Usage

At Kinnovexilc, we adopt industry-standard security measures to safeguard your data. Our website uses advanced encryption protocols to protect sensitive information during transmission and storage. We are committed to maintaining secure systems to prevent unauthorized access, alteration, disclosure, or destruction of your Personal Data.

The Website uses cookies and similar tracking technologies to ensure optimal functionality and to provide you with a tailored browsing experience. Cookies may store preferences, track session activity, and measure the performance of our content. You may refuse cookies by adjusting the settings on your browser, though please be aware that certain features of the Website may not function properly if cookies are disabled.

We periodically review our security practices and update our procedures to adapt to evolving industry standards and compliance requirements. Users are continually encouraged to stay informed about the best practices for protecting their personal information online.

Although we strive to secure your data, no method of transmission over the Internet or electronic storage is completely secure. By using the Website, you acknowledge and accept the inherent risks and waive any liability for data breaches that are beyond our control.

Intellectual Property Rights

All content, designs, logos, trademarks, and other intellectual property presented on the Website are the property of Kinnovexilc or its affiliates. Reproduction, distribution, or modification of any materials from the Website without prior written consent is strictly prohibited.

Users are granted a limited, non-exclusive license to view and print content solely for personal and non-commercial use. Any use beyond the scope of this license will require explicit permission from Kinnovexilc.

Limitation of Liability and Dispute Resolution

To the fullest extent permitted by applicable law, Kinnovexilc shall not be liable for any indirect, incidental, or consequential damages that result from the use or inability to use our services. This includes, but is not limited to, damages resulting from loss of data or profits.

In cases where legal disputes arise between users and Kinnovexilc, both parties agree to make a genuine effort to resolve such matters amicably through negotiation or mediation prior to initiating any legal proceedings. Any unresolved disputes shall be subject to the jurisdiction prescribed by local law.

By using this Website, you agree to indemnify and hold harmless Kinnovexilc, its affiliates, and their respective officers, employees, and agents from any claims, losses, or damages arising from your breach of this Agreement.

Amendments and Updates

Kinnovexilc reserves the right to modify, update, or amend this Agreement at any time without prior notice. All changes will be effective immediately upon posting on the Website. We encourage you to review this Agreement periodically to ensure that you are aware of any modifications.

Your continued use of the Website after the updated terms have been posted constitutes your acceptance of the new terms.

Contact and Feedback

We value your feedback and are continually seeking ways to improve our services. Should you have any questions, concerns, or feedback regarding these Terms or any aspect of the Website, please feel free to reach out through the appropriate communication channels as provided on our platform.

While this document does not include specific contact details such as email addresses or telephone numbers, please refer to the Website’s contact page for details on how to get in touch with our support team.

Final Provisions

This User Agreement represents the entire agreement between you and Kinnovexilc regarding the use of the Website and the transaction of any products and services. Should any provision of this Agreement be held to be unenforceable or invalid, in whole or in part, that provision will be severed, and the remaining provisions will continue in full force and effect.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree with any part of these terms, please refrain from using the Website immediately.

This Agreement is governed by, and shall be construed in accordance with, the laws and regulations applicable in the region in which the Website is operated. Any action or proceeding arising under or related to this Agreement shall be brought exclusively in the appropriate local courts.

Thank you for choosing Kinnovexilc. We appreciate your trust and look forward to serving you with the highest standards of security, service, and transparency.

Acknowledgement

By clicking “I Accept” or by continuing to use the Website, you acknowledge that you have read and agree to the terms and conditions set out in this User Agreement and Privacy Policy, and you consent to the processing of your Personal Data as described herein.

This Agreement was last updated on 2025-01-25. We encourage all users to review this Agreement regularly to remain informed of any changes.

×
Basket
Cart is empty
Take a look at our catalog, you will definitely find something

Total cost of the order 0 .د.إ

×

Order Details